Constructing an Ethical & Reliable EAP System to Manage Requests

Time: 10:30 am
day: Pre-Conference Day Track A 2


You’ve now developed your EAP policy and a method for physicians to reach you. Next, you’ll need suitable internal tools to help you track all the cases and a team to review them.

How will this session help?

• Timelines to set up system including the process flow for management of requests when using a vendor

• Understand the necessary workflows required

• Determine whether to leverage a dedicated internal team or seek external help to manage the cases